Located in the UNESCO World Heritage Site of Georgetown, One Pacific Hotel and Serviced Apartment features modern accommodations with free WiFi in the rooms and complimentary on-site parking. Gurney Plaza and Gurney Paragon shopping malls are located along the vibrant stretch of Gurney Drive, 2.3 mi away by car.

Rooms are centrally air-conditioned and fitted with a 40-inch LED flat-screen TV with satellite channels including ASTRO, a refrigerator and desk. The private bathrooms come with a bidet, shower facilities, free toiletries, hairdryer and towels. Some units come with a microwave and kitchenette. Tea/coffee making facilities are available. All units are designed to be easily accessible for guests with disabilities.

Prangin Mall is 0.9 mi from One Pacific Hotel and Serviced Apartment. The nearest airport is Penang International Airport, 8.7 mi from the property. It is conveniently 150 feet from Loh Guan Lye Specialists Center and 0.9 mi from Gleneagles Medical Center. Island Hospital and General Hospital are 1,650 feet away, while Adventist Hospital is 1.2 mi from the property.

Guests can approach the 24-hour front desk for luggage storage. A convenience shop and a pharmacy are both located on-site.